Divine Associates Ltd.

Ensuring quality and fairness

IELTS is trusted by individuals and organizations worldwide for its fairness, reliability and high-quality standards. It is recognized as being fair to all test takers, whatever their nationality, cultural background, gender or special needs.

Test takers can feel confident that IELTS:

  • provides a valid and accurate assessment of the four language skills: listening, reading, writing and speaking.
  • assesses language skills, not specialist knowledge; the topics covered are general enough for all test takers will be able to answer questions on them.
  • is focused on assessing practical communication ability.
  • serves both academic and non-academic purposes through a choice of two test types.
  • features a one-on-one, face-to-face Speaking test.
  • recognizes all standard varieties of native-speaker English, including North American and British.
  • ensures test questions are extensively trialed with people from different cultures to confirm they are appropriate and fair.

Systems and safeguards to ensure quality

  • We ensure that delivery of the test is both consistent and secure through rigorous training and continual monitoring of test centers and examiners.

Ensuring reliability of results

  • IELTS is subject to the highest quality controls, security procedures and integrity management practices. These include:

  • stringent procedures for checking and verifying test taker identity
  • unique test versions – test takers will never sit the same test twice
  • double marking
  • printing Test Report Forms on security-enhanced paper

Ensuring consistent assessment of Writing and Speaking tests

  • Writing and Speaking tests are assessed by trained and certificated examiners
  • Examiners are qualified English language specialists, with substantial relevant teaching experience, working to clearly defined criteria and subject to extensive quality control procedures
  • Selected speaking and writing performances are second-marked by a team of IELTS principal examiners/assistant principal examiners who provide feedback to each examiner
  • Where there is a significant difference between a test taker’s writing and/or speaking score and their reading and listening scores, double marking is carried out
  • Routine analysis is conducted on each test version to ensure that the performances of test materials, test takers and examiners are in line with expected standards
  • Test takers who feel that their scores do not reflect their performance may apply to have their tests re-marked by a senior examiner.

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